Privacy Policy
At GoPropify Limited and our affiliated companies, we are committed to respecting your online privacy and recognize the need for appropriate protection and management of any personally identifiable information you share with us. This Privacy Policy ("Policy") governs our website at www.gopropify.com and our mobile application (collectively, the “Platform”). It describes how GoPropify Limited (the “Company”) collects, uses, discloses, and transfers personal data of users while browsing the Platform or availing specific services therein (the “Services”).
1. Personal Data We Collect
A. Information You Provide:
We collect information you provide directly when you use our Platforms, such as when you sign up, register an account, or post property listings. This includes:
• Personal Details: Name, contact information (addresses, email addresses, phone numbers), and login information (username).
• Property Details: Property nature (commercial, residential, etc.), location, profile (area, dimensions, road connectivity), photographs, pricing, and amenities.
• Identification Documents: Information for identification and verification (Aadhaar, voter ID, driver’s license, PAN, passport) or property verification (utility bills, sales deed, property registration documents, property tax documents).
• Payment Information: Processed through third-party service providers; we do not store your financial information.
• Communications Details: Records of calls, emails, messages, or other communications related to feedback, comments, queries, issue reports, customer support, etc.
• Other Information: Any additional information you provide with your permissions, consents, or preferences.
B. Information We Collect Automatically:
When you use our Platforms, we collect information about how you use or access them. This includes:
• Usage Data: Search queries, account settings, access times, time spent on pages, inferred interests and preferences.
• Technical Data: Device model, operating system, IP address, languages, unique device identifiers, advertising identifiers, serial numbers, device motion data, network data, and browser details.
• Location Data: General location (city, region, country) inferred from technical data like IP address.
• Communication Data: Information about your communication with the Platform or other members (users, advertisers, dealers, builders, etc.).
• Cookies Data: Use of cookies or similar technologies to recognize your device and support your experience. Cookies are files downloaded to your device when you access our website or web apps.
• Purchase or Transactional Data: Details about your purchase orders and payments. Financial information is processed by third-party providers; we do not store your financial details.
• App-specific Permissions: Permissions for notifications, cameras, location, phone, photos, and videos. Most permissions require manual approval and can be adjusted through your phone’s settings.
• Insight Data: Derived insights into your usage of our Platform.
C. Information from Other Sources:
We may receive information from third parties such as advertising and marketing partners, property campaigns, and publicly available sources. We may also collect information when you use a third-party account to log in or upload information to the Platform.
2. How We Use Your Data
A. Provision of the Platform and Services:
We use your Personal Data to provide and enable access to the Platform and Services. This includes account creation, onboarding, listing properties, establishing connectivity with other members, and providing relevant property details.
B. Marketing Activities:
We may use Personal Data to provide you with marketing and promotional materials, notify you of discounts and offers, and inform you about our Platform and Services or third-party services.
C. Third-party Marketing:
Based on your expressed interest, we may share your data with third parties (banks, NBFCs, banking agents) for their promotional/marketing purposes.
D. Platform and Service Improvement:
We use Personal Data to improve our Platform and Services, develop new features, enhance user experience, and personalize content. The Platform uses YouTube API services for performance tracking.
E. Fraud Prevention:
We use Personal Data to identify suspicious users or property listings, verify users and listings, ensure network security, prevent and investigate crimes, and perform due diligence checks.
F. Troubleshooting and Recovery:
We use your data to troubleshoot issues, maintain backups, and aid in disaster recovery.
G. Analytics Operations:
We collect and use analytics information to build user profiles and provide custom, personalized content and information.
H. Legal Obligation:
We collect Personal Data to comply with legal obligations, establish or defend legal rights, and seek professional or legal advice.
I. Communication:
We use your data to respond to queries, comments, feedback, and issues, and to provide access to the Platform and Services.
J. Grievance Redressal:
We use your data to address grievances and respond to complaints.
3. Cookies
We use cookies and other tracking technologies to improve our Platform and overall website experience. Most browsers allow you to control cookies. You can choose to block cookies, but doing so may affect your experience on our Platform.
4. Data Sharing
A. Service Providers:
We may disclose Personal Data to service providers, vendors, consultants, agents, field verifiers, or others assisting us in operating the Platform or providing Services.
B. Other Platform Users:
We may share your information with other users (owners, renters, brokers, dealers) to establish connectivity regarding property listings or interests.
C. Banking Partners:
We may share your data with banks, NBFCs, and their agents for home loan offers.
D. Legal Purposes:
We share data when required by law, in response to legal processes, to establish or exercise legal rights, or to defend against legal claims.
E. Corporate Restructuring:
In events of corporate re-organization, amalgamation, or restructuring, we will notify you before transferring your information, subject to a different privacy policy.
F. Other Third Parties:
We may share your data with accountants, lawyers, auditors, and other third parties on a need-to-know basis.
G. Third-party Advertisements and Links:
We display advertisements and contain links to third-party websites that may collect personal data, which are not governed by this Policy.
5. User Rights
You may access, verify, correct, update, or erase your data by writing to us at info@investmango.com. You may withdraw consent for data processing by contacting us, though this may limit your access to the Platform and Services.
6. Data Storage and Protection
We store and process your data in India but may transfer it to service providers or partners globally. We ensure the security and confidentiality of your data with physical, electronic, and procedural safeguards compliant with Indian laws.