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Refund Policy
Discover our transparent refund policy, ensuring your peace of mind when booking properties.
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Last updated on : 02-07-2024
At "Go Propify," we value your satisfaction and aim to provide a transparent refund policy to ensure that your property booking experience is as hassle-free as possible. Please carefully review our refund policy to understand your rights and responsibilities.

Payments and Refunds

Advance Payment: All payments for the services offered must be made 100% in advance.

Non-Refundable: Once a service is subscribed to, the payment is non-refundable and will be appropriated. Any refund will be at the sole discretion of GoPropify Limited.

No Guarantees: GoPropify offers no guarantees regarding the accuracy or timeliness of refunds reaching the user’s card/bank accounts.

Set Off: GoPropify reserves the right to set off any amount paid or payable by a user against any amount(s) payable by the user to GoPropify under any other agreement or commercial relationship.

No Liability for Free Services: GoPropify undertakes no liability for free services and reserves the right to amend terms without prior notice.

Data Security: GoPropify ensures maximum care in protecting electronic transfer data but is not liable for any loss or damage due to information disclosure during online transactions.

Refunds for Failed Transactions

No Guarantees: While the payment reconciliation team works 24x7, GoPropify offers no guarantees on the accuracy or timeliness of refunds.

Multiple Organizations Involved: Delays in refunds can occur due to the involvement of multiple organizations in processing online transactions.

Discretionary Refunds: Refunds for wrong or objectionable property content posted on the site are at the discretion of GoPropify.

Termination of Access

Inconsistent Use: GoPropify may terminate access if GoPropify is used inconsistently with the terms and conditions, block future access, or seek additional relief.

CPL Marketing Campaigns with Developers and Agents/Brokers

Lead Delivery: GoPropify will endeavor to deliver the agreed number of leads at the agreed cost per lead.

Advertising Channels: GoPropify reserves the right to decide and deploy the channels/products for advertising to generate leads.

Campaign Stoppage: GoPropify can stop any campaign upon completion of lead delivery or non-receipt of payment as per agreed terms.

No Conversion Guarantee: GoPropify does not guarantee or participate in potential lead conversions or transactions.

Non-Refundable Advance: Any advance payment is non-refundable.

Data Privacy: The customer agrees to adhere strictly to applicable data privacy laws concerning the leads delivered.

Liability: GoPropify shall not be liable for any loss, direct or indirect.

Duplicate Leads: Leads generated for the same project within 30 days of the initial lead are considered duplicates and not charged.

Personal Data Protection: The customer is responsible for protecting personal data in all leads per applicable laws.

Video Community Guidelines

Compliance: Users must comply with community guidelines while submitting video content.
Original content free from copyright issues.
No personally identifiable information.
Content must not be obscene or inappropriate.
No language detrimental to any community.

Video Content Screening

Multiple Stages: Videos go through multiple stages of screening before going live.
Violations: Violations will result in video removal.
Reporting: Users can report videos via toll-free numbers or email.
Third-Party Hosting: GoPropify uses third-party services like YouTube for hosting and streaming videos.

Use of Information

Confidentiality: The user agrees to treat all information obtained from the service as proprietary and confidential.
Limited Use: Information from the service is for personal and internal use only.
No Reproduction: Users cannot reproduce any content for commercial purposes or further distribution.

Intellectual Property Rights

Marks: All logos, brands, trademarks, and service marks are owned or used under license by IEIL.
License: Users are granted a limited, non-exclusive, non-assignable, revocable license to access and use the services.

Restrictions/Prohibitions

Prohibited Actions: Actions impairing GoPropify, using automated programs, gaining unauthorized access, modifying services, and other specified actions are prohibited.

Links to Third-Party Websites

No Representation: GoPropify Limited makes no representations about any other websites accessed through GoPropify.

Disclaimer and Warranties

Intermediary: GoPropify is an intermediary as defined under the Information Technology Act, 2000.
Content: Provided "as is" and "as available" without warranties or representations of any kind.

Limitation of Liability

Damages: GoPropify is not liable for any damages arising from the use or inability to use GoPropify.

Termination

Discretionary Termination: GoPropify can terminate or restrict access to GoPropify at any time, without notice, for any reason.

Indemnification

Responsibility: Users are responsible for their actions or those of anyone using their username/password.
Legal Proceedings: GoPropify will not be a party to legal proceedings between contracted parties.